Open 911 call traced near Gibbons School causes dispatch confusion, Westborough MA


Police responded to a 911 open line call traced near Gibbons School area. Location updates showed possible misrouting from a nearby cell tower, causing confusion in the dispatch location.
Audio|Source: Westborough Police & Fire
02:18
Transcript:
00:00
He advised him. I just had a 911[1] open line over near Fisher St. The Gibbon School came from a 911 only phone.
00:09
Three-two. Three-two.
00:11
Three-fourty-five W.
00:17
Station W. Station W.
00:27
If you can just be primary on that, 235,
00:31
tied up.
00:33
Roger.
00:39
Fire alarm to fire personnel repeating again, A Colonial Drive. It's going to be room 101, 82 year old female chest pain, timeout, 1449.
00:51
Fire alarm, Medic 3 is in route.
00:54
Medic 3, 1449.
00:58
3.26 patient away.
01:05
Tshabam. 2 .35 is going to be contacting the administrators at Givens.
01:13
Received.
01:14
3.5 W.m. in the area.
01:25
Received. Received.
01:32
Medic 3 fire alarm.
01:36
File mention.
01:38
On arrival.
01:40
Medic 3 1451.
01:47
45W. 45W.
01:51
Station W. Station W.
01:58
It was Gibbons or it was Armstrong, sorry.
02:02
Showing Gibbons, it was actually pinging over on Brigham Street at the cell tower.
02:07
After I disconnected,
02:09
it updated its location.
02:11
I'm not sure how that happened.
02:14
But I have it as Gibbons now.
02:17
Appreciate.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
911: Emergency call received via the 9-1-1 emergency system
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Fisher St, Westborough, MA 01581
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Incorrect