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Caller accidentally dials 911 while resetting phone, West Stockbridge MA

audio iconOther Non-Crime Event
Birch Hill Rd, West Stockbridge, MA 01266

A caller near Birch Hill Rd accidentally called 911 while trying to reset her phone with Apple help. She confirmed there was no emergency and no assistance was needed.

Audio|Source: Berkshire County Fire, Police and EMS - Central-Northern
00:12
Transcript:
911[1] calls stemming from near Birch Hill Rd, calling party stated she was attempting to reset her phone with Apple help and ended up dialing out to 911, stated no need for services, no disturbance to go to the background.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
911: Emergency call received via the 9-1-1 emergency system

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Birch Hill Rd, West Stockbridge, MA 01266
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