False alarm from Life Alert at Reserve Rd address, West Seneca NY


Fire and EMS responded to a Life Alert activation near Reserve Rd reported as a possible emergency. Upon arrival, no medical emergency or patient was found. The alarm was likely triggered by outdated information or accident.
Audio|Source: West Seneca Fire Dispatch
03:6
Transcript:
00:00
7-1, you're responding, near Reserve Road, Department B, 950.
00:09
Westenacreserve, 5-1.
00:11
And with AMR 5-5-10.
00:14
5-1. 5-1.
00:26
West Seneca, Reserve 5-1.
00:29
Reserve 5-1, guys.
00:35
Can you confirm the near Reserve B, no medical alarm at this location?
00:43
Yeah, call came in through Life Alert.
00:46
They stated specifically near Reserve B,
00:50
supposedly a (name withheld).
00:54
B-E-N-C -I-C-C-I-C.
00:59
All right, do you have a way to check that name with an address? We'll try the next door building and we'll try the A-U and in this one.
01:08
All right, Chris, standby. Can you one time.
01:16
Reserve 7-1 down location.
01:23
7-1 on team 952.
01:27
West Seneca Fire Reserve 7-1.
01:32
Go ahead, Mike.
01:35
We're across the street from that address. We got the guy down in the front, can see him in the window.
01:43
Okay,
01:44
just give me an address when you get there and I've been running a plate and everything else. Nothing's coming back at near Reserve. I called Life Alert back, so let me know what you need.
01:58
What Senator Reserve 7-1?
02:03
7-1. Address near Reserve.
02:11
What's Sonica Reserve 5-1. Do you have a lockbox code that came in with this alarm?
02:17
I do, I just gave it to patrol.
02:21
Clear.
02:27
West Seneca Reserve 7-1. 7-1.
02:34
There was an object on the floor. We haven't made an entrance, but further investigation is not a patient.
02:44
I called the alarm company back. They told me once again near Reserve B.
02:49
They gave me his name. Again,
02:51
the name is nowhere in our system.
02:54
They gave me a license plate number. That did not come back in the DMV at all.
02:59
No idea. Possibly this guy is deceased previously and they're getting a bad alarm. I've tried every option, Mike.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.