Elevator Entrapment at 201 North Tryon Street

Summary: Fire crews responded to an elevator entrapment at 201 North Tryon Street, Charlotte, North Carolina. Ladder 4 was dispatched to investigate and assist a single individual trapped in an elevator on the 25th floor. The security guard was present on scene. There were no reported injuries. Crews cut power to the elevator car, and the individual was safely released without incident.