Female resident reports threat during mental health crisis, Staunton VA


A female resident at a care facility on Hillside, Portia 3 North Culture Street, repeatedly called for help, saying someone was going to hurt her. She appeared to be experiencing a mental health crisis.
Audio|Source: Staunton Area Public Safety
00:47
Transcript:
00:00
She was on the Hillside, Portia 3 North Culture Street, took a call from a female resident there by the name of (name withheld).
00:08
She's obviously having 1096 issues.
00:10
She had the facility phone,
00:12
so when I tried to call back, it was obviously her that answered.
00:16
I just disconnect the line on her again. I couldn't make contact with any staff numbers. You can just make sure everything's 10-4[1], and she doesn't mean anything.
00:28
No.
00:34
Six-five, she just called back in again.
00:38
The first thing she said was, please don't hurt me, and then she just kept rambling on that somebody was going to hurt her and that she was sorry.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment/Affirmative
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Staunton, VA 24401
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