Medical team responds to mental health crisis in San Mateo, San Mateo CA


Medical personnel responded to a mental health emergency involving a patient who required a psychiatric hold near Norton Street in San Mateo. The team needed a unit to complete paperwork for the hold during the incident.
Audio|Source: San Mateo County EMS Dispatch
01:41
Transcript:
00:00
Are you available to head over to near Norton St? I have medic 25 on scene. They need a unit to write up a hold information.
00:16
With the current program status, that would be CS32 that can handle that right now,
00:23
which he's not on duty,
00:26
but we do have 510.
00:29
31, 10, was just, wasn't aware if you were able to or not. I couldn't start 510 that way.
00:36
31 I called, yeah, just the page for retracting me.
00:40
510, okay.
00:46
510, party 3 in the Sam Mateo for 5150[1], near Norton St, cross Lodi Avenue, party 3, 510.
00:57
510, copy.
00:59
510, 10, 4. 510, 10,
01:01
4.
01:05
16, AOS, on scene of that, Norton call.
01:13
S13A for Miamidic 25 on scene. They're just needing a unit to write up the hold for the patient.
01:23
And that's not how the smart program is built or intended to be used.
01:29
If ALS is on scene, we cannot self-dispatch smart like that.
01:35
S-13-10-4, 510 can.
01:38
510, I copy all that.
01:41
510-14.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
5150: Involuntary psychiatric hold for evaluation (California W&I Code)
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.