Resident locked out of apartment after moving in, Plano TX


A resident who recently moved into an apartment is locked out and cannot reach emergency maintenance. She has proof of her lease but was advised to call a locksmith for entry.
Audio|Source: Plano Police Dispatch
00:24
Transcript:
00:00
I haven't made complainant in a queue at 15th Apartments. The complainant said that she's locked out of her apartment. She just moved in today and she can't get information for emergency maintenance.
00:11
She said she does have proof of lease with her if needed to verify her identity.
00:16
How do you want us to proceed on this?
00:20
She needs to call a locksmith. We don't have any access to do that.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near E 15th St, Plano, TX 75074
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