Elderly woman found on floor at Preston Place Apartments, Plano TX


An elderly woman at Preston Place Apartments fell and stayed on the floor for five hours. She is conscious but cannot remember her apartment number clearly. She is alone and the door is unlocked. No injuries were reported.
Audio|Source: Plano Fire
01:41
Transcript:
00:00
Tension 5, medical calls us after fall. Complaining advised that she fell and she's been on the floor for five hours.
00:07
She can't remember her apartment number, but believes it's (number withheld) or (number withheld).
00:14
It's going to be at Preston Place Apartments, Building 13.
00:21
Engine 5 received, can you call them back and check on our apartment again because that number of properties not exist at that place?
00:30
We'll see if we have anything under the phone number.
00:33
She is elderly and she's told us that she can't remember the apartment number. She's alone.
00:40
Engine 5 received.
00:49
Engine 5 from Dispatch, we're going to see if we can try to get her to look at some Mell or something to try to find the apartment number, because our R-phone is showing a completely different number of (number withheld).
01:06
Engine 5 received.
01:12
Engine 5 from Dispatch.
01:17
Engine 5.
01:20
She is saying that it is 13,
01:23
16, and the door is unlocked.
01:28
Engine 5, receipt.
01:35
Engine 4, Med, call lift after fall for an 84-year-old female, no injuries, the doors open.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Preston Place Apartments, Plano, TX 75093
This shows a Google Street View of the area near the location, which might not be the exact address.
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