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Customer disputes refund after room assignment issue, Old Saybrook CT

audio iconDisorderly Conduct
Near Spencer Plains Rd, Old Saybrook, CT 06475

A customer at a Super 8 motel was assigned a room that was already occupied. The customer tried to get a refund, leading to a dispute about the refund.

Audio|Source: Old Saybrook Public Safety
00:44
Transcript:
00:00
Taking the complaint from the Super 8, maybe the customer dispute.
00:13
He's just very upset with their policies.
00:23
He's just very upset with their policies.
00:35
The room they were given was already occupied.
00:40
They attempted to get a refund and now there's some dispute about it.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Spencer Plains Rd, Old Saybrook, CT 06475
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