Patient fallen and head injury at dialysis center, Norfolk VA


Medical personnel responded to a patient who fell and hit their head at a dialysis center near Tidewater Dr. Staff initially may have prevented the patient from receiving help, but paramedics are now on scene to assess and provide care.
Audio|Source: Norfolk City Fire and EMS Dispatch
02:42
Transcript:
00:00
We're at 4801, Department 214.
00:02
That individual, we woke them up. They did not call for EMS. Do we have a reconfirmation on location?
00:09
I'll have to call, take her check, or recording.
00:13
Receive. We'll stand by for your referrals.
00:15
Tonight is this you arise.
00:19
Copy. The person, 2623,
00:33
Tidewater, Tidewater Drive for Cineas Dialysis Center.
00:46
Medical 11, respond on the sick person, near Tidewater Dr for Sinias Dialysis Center.
00:53
Medical 11, sick person near Tidewater Dr for Sinias Dialysis Center. Respond on at 2 at 6 o'clock.
01:04
Injun 16, Medics-16, indeed, it is 214.
01:08
Our call taker is on the phone with them right now,
01:11
arguing with them that they called,
01:14
and they're having a strange conversation with the person, the person might be 119, but it is them.
01:18
Someone did fall, someone did hit their head,
01:21
and she's asking them to step out to the door and speak with you, and if they don't need you, to just tell you that they don't need to.
01:28
So the confirmation is 4801, Apartment 214.
01:33
Yes, that's correct.
01:34
And apparently it's someone from the staff at the location,
01:38
possibly not allowing the person to get help.
01:42
And it seems like they're changing their tune now and might let you check on them.
01:47
Yes, this is 47.
01:51
Received.
02:01
Medical 11, respondent falls for...
02:08
Medical Center out.
02:12
Sick person,
02:14
near Tidewater Dr for Cindy's Dialysis Center, Medical Center. Sick person, near Tidewater Dr for Cindy's Dialysis Center. Medical 11, sick person, near Tidewater Dr for Cindyus Dialysis Center.
02:23
Contact to the 603.
02:27
Medical 11 copy urine route to a 56-year-old female having pain due to excess fluid and she's unable to sit up right now.
02:41
16, Norfolk.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.