Resident with dementia unresponsive at care facility, Norfolk VA


A caregiver is concerned because a resident with dementia at Cromwell House near Cromwell Pkwy, Room 304 Alpha, is not answering the door for a scheduled visit. The resident can hear the phone ringing but is unresponsive. Management plans to open the door for police to check on her.
Audio|Source: Norfolk City Police Dispatch - 2nd Precinct
01:8
Transcript:
00:00
I'll be a check at the Cromwell House near Cromwell Parkway Room 304 Alpha.
00:05
The plaintiff advised that she has a scheduled visit and the complainant, the person isn't answering the door and it's not normal for her.
00:16
She does have ongoing dementia.
00:19
Management will open the door when you guys arrive.
00:23
Twenty-two-that-com.
00:24
Okay. Okay.
00:26
2.20. Can we check with the caller and see if there are any other medical conditions going on besides the Pineship?
00:34
2.
00:36
Go ahead, looking out of your response as well.
00:39
2.
00:44
22. 22. 2.2.
00:48
2.2.
00:53
For 220, complaining about she's a caregiver.
00:56
She doesn't know that she has any other underlying conditions other than dementia.
01:01
She does know that she can hear the phone ring in when she tries to call the phone inside of the home.
01:07
Third four.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Cromwell Pkwy, Norfolk, VA 23505
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