Accidental 911 Call Due to Phone Issue at Residence, Mesa AZ


Police responded to a 911 hangup call from an elderly woman at her residence near East Halifax St. The call was accidental as she was having trouble with a new phone that automatically dialed 911 when the number nine was pressed. No emergency was found.
Audio|Source: Mesa Police Department Red Mountain Patrol District
00:50
Transcript:
00:00
At near East Halifax St, the residents got a 911 hangup[1] from the VoIP line.
00:06
They reached the resident on callback who said it was accidental, no emergency, having an issue with the new phone.
00:17
Hoping around?
00:19
Let me know if you want a 90-6.
00:25
One Baker, 31.
00:26
Go ahead.
00:28
Yeah, reference that last call.
00:30
She's an elderly female.
00:32
Just got a new phone and is trying to figure out how it works.
00:35
She hits nine and it automatically dials 911.
00:42
Back, I was out there an hour and a half ago.
00:48
Copy.
00:49
Okay.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
911 hangup: Disconnected 911 call; caller hung up before providing information
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near E Halifax St, Mesa, AZ 85203
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