Fire alarm triggers due to faulty duct detector, High Point NC


A fire alarm at near John Knox Drive triggered multiple emergency responses. The caller, (name withheld), had reported previous alarms. Upon arrival, units found the alarm caused by a malfunctioning duct detector and confirmed there was no fire. The system could not be reset due to a missing pass code.
Audio|Source: High Point Fire Department Dispatch
02:56
Transcript:
00:00
Attention.
00:01
Engine 14. Respond to near John Knox Dr.
00:05
Building fire alarm.
00:06
Cross street of the Lynx Drive in Thistleburn Lane.
00:09
TACB2[1]. Attention.
00:11
Engine 14. Respond to near John Knox Dr.
00:15
Building fire alarm.
00:17
Cross street of the Lynx Drive in Thistleburn Lane.
00:19
Tac B2.
00:26
Attention.
00:28
Battalion 3.
00:29
Respond to near John Knox Dr.
00:32
Building fire alarm.
00:33
Cross street of the Lynx Drive in Thistleburn Lane.
00:36
TACB2[1]. Attention.
00:38
Battalion 3.
00:39
Respond to near John Knox Dr.
00:42
Building fire alarm.
00:43
Cross street of the Lynx Drive in Thistleburn Lane.
00:46
TACB2[1].
00:54
Go ahead, is 14?
00:59
Is this going to be in reference to the previous alarms?
01:08
104. I noticed in the notes that it was saying that the business called in as well.
01:13
Do you have a reference them?
01:16
Why?
01:20
Yeah, 104. I'm sorry, that specific call taker is currently on the phone, but it's the same employee that has called in the other times as well.
01:31
His name's (name withheld).
01:37
(Name withheld), he's called in on the previous alarm calls also.
01:44
104.
01:47
Show us on the scene, I believe he's probably attempting to cancel us, but unacapable.
01:55
I'll advise here just a moment.
01:58
You're ten for it.
02:02
Okay,
02:04
three to engine fourteen.
02:09
Go ahead.
02:12
You need me to come out?
02:17
Negative, Chief.
02:19
I just figure in, we're having, they're having problems with a duct detector here. We found it located and determined there was no issue.
02:28
They're having a problem finding a pass code to reset the system or put it in test.
02:40
General,
02:41
if they can't figure it out, if they're going to get somebody to come in, they can't.
02:46
Ten-four, Chief.
02:52
In case, you can show the tie-in-three in, sir.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
TACB2: Tactical channel Bravo 2 (radio talkgroup)
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near John Knox Dr, Colfax, NC 27235
Correct
Incorrect