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Customer verbally abuses staff over refund denial, Essex MD

audio iconDisorderly Conduct
Near Back River Neck Rd, Essex, MD 21221

A customer at a gas station became verbally abusive when staff said the system was down and no refund could be given. The customer was accompanied by another individual.

Audio|Source: Baltimore County Municipal Police Departments
00:24
Transcript:
00:00
1112 sent down a civil issue, the Exxon, near Back River Neck Rd,
00:05
near Back River Neck off Hoopwell in Eastonberg.
00:08
Customer came in,
00:11
they advised her the system is down, they cannot give her a refund.
00:14
Now the customer is cursing at them.
00:17
It's a female wearing a Looney Tunes pink jacket with green crocs,
00:22
and also a male wearing all black.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Back River Neck Rd, Essex, MD 21221

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