False fire alarm due to faulty alarm panel, Elgin IL
Fire & ArsonFirefighters responded to a fire alarm in Elgin, IL, but found no actual fire or water flow. They determined the alarm panel was malfunctioning and silenced the alarm. No fire was present, and they advised that the alarm panel needs service. Fire response will resume only if a real fire alarm occurs.
Audio|Source: Elgin Fire
01:35
Transcript:
00:00
I was in fire point too.
00:11
There's no obvious fire problem here.
00:13
There's no obvious water flow at the riser indicated on the panel.
00:17
It appears to be an issue with their alarm panel.
00:20
Were you able to make contact with a keyholder?
00:25
I can see that we're unable to.
00:31
All right, well, we're going to be disregarding this alarm. We'll leave it silenced. We're unable to reset it.
00:38
But if you just leave a message with their alarm company or any keyholder information you have, let them know that they're going to need this panel service.
00:46
And we will not be responding until that's taken care of.
00:55
Do you want us to put it out of service or full fire only or...
01:02
Full fire?
01:09
...receive.
01:11
So if we get any full fires, we'll still be responding out.
01:15
That's correct, thank you.
01:18
On our end, put it in the full fire only, it still came in from Johnson controls, so we'll leave a message with the keyholder to see if they're able to contact them to do the same on their end.
01:33
All right, we're message received, thanks again.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Elgin, IL
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