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Guest locked out of hotel room with dog inside, Edwardsville IL

audio iconOther Non-Crime Event
Near Center Grove Rd, Edwardsville, IL 62025

A hotel guest at TownePlace Suites is locked out of her room due to a dead keypad battery. Staff cannot access the room, and her dog is inside. The guest is very upset and requests assistance.

Audio|Source: Edwardsville, SIUE, Glen Carbon, Madison County, ISPERN Police and Fire
00:25
Transcript:
00:00
Here he's find a TownePlace Suites.
00:05
Room 204, 911 caller says that she is locked out of her room, the keypad, the battery is dead,
00:12
staff is unable to get into that room, her dog is inside.
00:17
She's very upset.
00:20
If you can assist to see if we need a fire department to respond,
00:23
I can't get hold of me, buddy.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Center Grove Rd, Edwardsville, IL 62025
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