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False fire alarm at Macy's in Northlake MallCharlotte NC

audio iconFire & Arson
Near Northlake Mall Dr, Charlotte, NC 28216

A fire alarm was triggered at Macy's store in Northlake Mall. Fire responders arrived but found no signs of fire or smoke. The alarm was identified as a false activation likely caused by a system error or heat trouble.

Audio|Source: Charlotte and Mecklenburg County Fire
03:30
Transcript:
00:00
Engine 28 and ladder 28, fire alarm, near Northlake Mall Dr. Engine 28 and ladder 28, fire alarm, near Northlake Mall Dr.
00:13
Engine 21 alarm. Engine 21 alarm.
00:25
Near Northlake Mall Drive battalion 6 fire alarm near Northlake Mall Drive given the note 10 421 21 2nd21 6-191 on scene
00:48
621 copy on scene
00:50
Alarm 2, companies around to 6-near Northlake Mall Drive, Macy's.
00:57
It's called in by the alarm company for a fire alarm activation,
01:03
Area 1, Fire System, Zone 2, Fire Trouble Alarm.
01:06
Cross streets, Perimeter Parkway, North Lake, Central Parkway.
01:14
On Agent 7.
01:17
Send it.
01:19
Do you need medic?
01:22
We're all going to be clearing here.
01:25
Ten more than time.
01:30
You reset it.
01:36
Okay.
01:42
City City Clear Available Franks Fenley.
01:45
Cline a passenger 3, queen and available, 934.
01:53
Who extension 1 essential?
01:59
No burning at this location.
02:01
2nd1 return to service.
02:04
No burning, current available, 934.
02:11
Agent 28, Light of 28, we're going to the fire control room.
02:15
The engine 28, don't seen, got a multi-store and all.
02:19
Pouchon for me out, Scott, 28th, second minute.
02:22
Engine 28, 10-4[1]. The engine, 28, 10-4.
02:30
Your 12, the alarm.
02:35
Eight to 12.
02:38
We're able to silence it. The RP's going to be out here around lunchtime.
02:42
He may send it off again so you can drop this down to a one-piece response until after 1 o'clock.
02:50
And just while the time for us.
02:56
By that's right.
02:59
The panel say in heat trouble.
03:02
It's not even an alarm.
03:05
Command Alam, how did you receive this?
03:07
Or what zone did you receive this as?
03:13
All right, command.
03:15
We're received it from the Macy's dispatch center.
03:19
Area 1, fire system, zone 2, fire trouble alarm.
03:27
5-28, according to the map, that's going to be the freight elevator.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment; message received and understood.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Northlake Mall Dr, Charlotte, NC 28216

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