Visually impaired passenger needs help at Northeastern station, Boston MA


A visually impaired passenger at Northeastern station needed help to safely exit the westbound train car. Staff ensured the passenger was assisted and guided off the platform safely.
Audio|Source: MBTA Green Line Dispatch
00:49
Transcript:
00:00
Good morning, sir. If you have the flag person, (name withheld), in northeast didn't assist this visually impaired person. She's the same one that went the wrong way on the platform, so I'll make sure she gets safely off.
00:14
Good morning, sir. Message received.
00:22
Svincial to 30 portable (number withheld).
00:32
(number withheld) at Northeastern, can you see the westbound second car as a passenger visually impaired needs assistance? Oh,
00:46
you got it, you got it, you got it.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.