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Visually impaired passenger assisted near Park Street station, Boston MA

Other Non-Crime Event

Reported: 9/28/2025 07:21 PM

Park Street, Boston, MA 02108

Transit staff assisted a visually impaired passenger at Park Street station who needed help traveling to North Station. Arrangements were made for assistance at Haymarket station.

Audio|Source: MBTA Green Line Dispatch

02:2

Transcript:

00:00

This picked up a visual use period passenger at Park Street. She's calling the North Station is going to need some assistance.

00:06

She was assisted by the Red Lion official onto my train.

00:13

620 to Central Control, did you copy that?

00:29

So I drive that, 3620.

00:39

Central 827, eastbound Wobin. This train's got a PD fault every time I hit 5 miles an hour. We're going to shut it down,

00:46

see if you get a reset.

00:56

Vestro POTOMB, 901B, 9101B.

00:59

9101B?

01:01

911.

01:06

9101B, can you do me a favor and hop on 3620 the East Street train coming to a market? There's a visually impaired passenger on that train that is inconsistent at no station.

01:25

Ambassadors?

01:30

9-1B, can you come back with that?

01:34

Thank you, your call.

01:40

620 is central. Am I standing by here at Haymarket? Wait for the 911 D.

01:45

Yeah, stand by there for a 911 D, please.

01:49

Probably not said it, but.

01:52

I'm sorry, what was your message, Central?

01:56

9-1-B, can you meet up with 3620? There's a visually impaired passenger on that train that is none of the assistance at no station.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Park Street, Boston, MA 02108

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